Property Management

As property managers, our job is to keep your building running smoothly.

From handling the day-to-day within your building to staying on top of maintenance and compliance, with our team of RICS and TPI qualified property managers you can be confident that you are being looked after.

Our clients include Resident’s Management Companies, Leaseholder Groups, Right To Manage Companies, Freeholders, Developers and Estate owners. Every client has different needs, and we offer three types of management services.

	ESTATE / TALL BUILDING	RESIDENTIAL / COMMERCIAL	LITE
Management of on-site staff including butlers and porters	x

Collecting service charges, ground rents and arrears	x	x	x

Preparing budgets for annual and long-term financial management	x	x	x

Payment of invoices (on instruction)	x	x	x

Compliance with Building Safety Act	x

Arranging repairs and maintenance for building services, including lifts, boiler and heating systems, CCTV and entry systems, and much more!	x	x

Quarterly building inspections	x	x

RICS Compliant PPM Surveys	x

Secure file storage	x	x	x

Acting (on instruction) to deal with insurance brokers, utilities, and other suppliers	x	x

Administering responsibilities for S.20 consultations	x	x

Out-of-hours services in case of emergency.	x

General management advice and support	x	x	x

We stay on top of market developments to deliver tailored advice to help our clients navigate the challenges of building management including compliance, health and safety and alterations, to deliver clear, straightforward strategy.

Need some help? We’re here whenever you’re ready.

Contact us here

0203 987 5053

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How We Operate

We are dedicated to providing the best possible service for our clients

Property management is not a regulated industry, but we have chosen to be regulated by the Royal Institute of Chartered Surveyors (RICS) and are individually Members of The Property Institute (TPI). This means that:

All of our processes have been reviewed by independent experts (and where we needed to improve, we did)
Our accounting practices are regulated and audited each year
We are bound by two separate professional codes of conduct (click here and here for details)
All of our staff are independently qualified as property managers.

We are registered for complaints and redress with the The Property Ombudsman.

Client Moneys and Invoices

Where we hold funds for a client, each client is given their own dedicated bank account and all funds are held by us as a Trustee or Agent.

Neither we nor the Bank (Barclays) are entitled to combine any of the accounts we hold, or to exercise any right of set off or counterclaim against money in that account in respect of any sum owed to it on any other account we manage. Any interest earned on the account is credited to that account and not to us.

We will pay invoices based on each client's preferred arrangement, and we do query any unexpected charges.

Client accounts are reconciled daily.

Our Fees

We charge a fixed annual Management Fee to each flat. If needed, we may have separate charges for any additional services which fall outside of our regular duties.

We also charge for preparing:

LPE1 plus Enquiries £750+ VAT

LPE1 only £300 + VAT
Notice Fee   £100 + VAT
Share Transfers   £400 + VAT
Replacement Share Certificate   £100 + VAT

We do not charge a percentage fee for any works or maintenance, and there are no hidden charges in our contracts.